Our Story

For years, Early Intervention (Part C of IDEA) providers at Northwest Center were seeing the same troubling pattern - families were leaving the NICU and going months without services. Parents were navigating their infants’ feeding and developmental challenges while struggling with the trauma of the NICU and its impact on their mental health. The sudden drop from 24-hour medical care to being home without support (the service cliff) was impacting the whole family and their overall trajectory.

NWC Early Intervention providers created an innovative solution with the Hospital-to-Home (H2H) care model, a framework to support families after the transition out of the NICU.

In 2022, Northwest Center launched the Hospital-to-Home Systems Change program. We didn’t want to only fill the gap for families discharging from the NICU within our service area but fix the gap statewide and beyond.

Our goal is to ensure that every family leaving the NICU has the support that they need to thrive.